Reservation, Payment, Confirmation, Cancellation And Refund Policy:
India Authentic Tours is a customer orientated tour company and our customers are paramount, therefore we do all in our power to make sure that your trip to India will be one of a lifetime, in the positive sense. It is very important to us that our policies are transparent and that our customers feel confident when it comes to booking with us.
Reservation And Payment Policy:
Once you have received the tour itinerary and a quotation you are happy with, you will be given 7 days to except it (the expiry date will be stated clearly on the offer). To confirm your tour we at India Authentic Tours ask a deposit of 51% to be paid via bank transfer, or via our secure gateway system with a credit card of your choice.
Once we have received payment we will start to book your accommodation, flights, trains and any other services listed on your tour itinerary. Due to the high demand and busy tourist market in India, we can not always guarantee the availability of all the accommodation listed in your itinerary, if this should be the case, we will contact you immediately with an alternative, this will be in the same category or above and it will not effect the price of your tour.
Any amendments made after confirmation via a 51% deposit, may be subject to additional fees, therefore we advise all our customers to read the itinerary carefully to make sure its exactly what is desired.
On arrival in India you will be handed a file containing all your flight/transport tickets and your hotel vouchers.
Cancellation And Refund Policy:
In the event of cancelling your travel arrangements due to any reasons India Authentic Tours must be notified via email. Your initial 51% deposit is "non-refundable", therefore we at India Authentic Tours advise all our customers to take out independent travel insurance. We will happily confirm any cancelations via letter if needed for insurance purposes.
I month before your arrival date your total must be paid: any cancelation after this will be subject to the lost of the initial 51% deposit and an additional a25% charge for any services stated in your tour (driver & car). Accommodation refunds will be made or not according to the accommodations in question own cancellation policy.
10 days prior to arrivalor no show: No Refund.
In then case that you should need to end your tour unexpectedly, unused booked accommodation, chartered transportation, missed meals and guide services will not be refunded.
